
Work Experience
2021-Current
Project Manager, DWM Holdings
Developed and sustained strong client relationships, effectively gathering requirements and delivering solutions that aligned with client expectations, resulting in a 95% customer satisfaction rate
2020-2021
Project Coordinator, B2k Hauling
Implemented quality control measures, leading to 23% reduction in defects, resulting in higher product quality and more efficient development lifecycle.
2017-2020
Case manager, Aetna
·Achieved $2.1M in savings through 17.5% reduction in hospital admissions and supported projects related to Medicaid and Medicare
2017-2020
Case manager, Health Alliance Plan
Managed caseload of 347, provided clinical data to insurers, and collaborated with financial staff on billing and contract issues
Education
2013-2015
Wayne State University
Masters of Social Work
2011-2013
Wayne Sate University
Bachelor of Social Work
Professional skills
Stakeholder Negotiations
Deliverable Tracking
Teamwork & Collaboration
Digital Analytics
Meeting Facilitation
Cultural Competency